0k777 Privacy Policy

1Introduction and Scope

This Privacy Policy ("Policy") applies to all personal data collected by 0k777 ("we", "us", "our") through the 0k777 website, mobile site, and any related services operated under the 0k777 brand (collectively, the "Platform"). It describes the types of personal information we collect, the purposes for which we process it, the parties with whom we may share it, the security measures we apply to protect it, and the rights available to you as a data subject.

This Policy applies to all registered players, visitors to the 0k777 website, and any individual whose personal data is processed by 0k777 in connection with the Platform. By using the Platform you consent to the practices described in this Policy. We encourage you to read this Policy carefully and to contact us at [email protected] if you have any questions.

2Personal Data We Collect

0k777 collects the following categories of personal data in the course of providing the Platform and its associated services:

3How We Use Your Personal Data

0k777 uses the personal data it collects strictly for the purposes described below. We do not process your data for any purpose beyond those listed here without first obtaining your explicit consent.

• Account management: to create, maintain, verify, and administer your 0k777 player account, including the processing of deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment providers.
• Identity and age verification (KYC): to confirm that you are who you say you are and that you meet the minimum age requirement of 21 years, in compliance with our internal policies.
• Security and fraud prevention: to monitor for and investigate suspicious account activity, unauthorized access attempts, multiple account abuse, and other conduct that may constitute fraud or a breach of the 0k777 Terms & Conditions.
• Responsible gaming: to administer responsible gaming tools including deposit limits, session time limits, reality checks, and self-exclusion, and to identify and reach out to players who may be displaying signs of problem gambling.
• Customer support and dispute resolution: to investigate and respond to support enquiries, complaints, and disputes raised by players in connection with their accounts, payments, or game outcomes.

We may also use aggregated, anonymised data (data from which all personal identifiers have been removed) for internal analytics, product improvement, and reporting purposes. Anonymised data is not personal data and is not subject to this Policy.

4Sharing Your Personal Data

0k777 does not sell your personal data to any third party. We may share your personal data with the following categories of third party only where strictly necessary for the operation of the Platform or compliance with applicable requirements:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard processors receive only the transactional data necessary to process your deposits and withdrawals. They do not receive your full gaming history or bonus data.
• Game content providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and other licensed game studios receive only the session and bet data required to operate their game titles on the Platform. Player identity and financial data are not shared with game studios.
• Technology and infrastructure providers: hosting, cloud infrastructure, and cybersecurity partners who process data on our behalf under strict data processing agreements that prohibit any independent use of your personal data.
• Regulatory and law enforcement bodies: where we are required by applicable law or a lawful authority order to disclose personal data, we will comply. We will, where legally permitted, notify you of such a disclosure request before complying.

All third-party service providers who receive personal data from 0k777 are required to maintain appropriate security standards, process data only for the specified purpose, and comply with applicable data protection requirements. 0k777 does not share personal data with advertising networks, data brokers, social media platforms, or marketing agencies.

5Cookies and Tracking Technologies

The 0k777 Platform uses cookies and similar tracking technologies to operate effectively, remember your preferences, maintain your login session, and collect aggregated usage analytics. A cookie is a small text file placed on your device by a website when you visit it. Cookies do not contain executable code and cannot access other data stored on your device.

0k777 uses the following categories of cookies:

• Strictly necessary cookies: required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. These cookies cannot be disabled without breaking core Platform functionality.
• Functional cookies: used to remember your language preference, display settings, and responsible gaming tool configurations. These improve your experience but the Platform remains accessible without them.
• Analytics cookies: used to collect aggregated, anonymised data about how players use the Platform — including which pages are visited most frequently, session durations, and common navigation paths. This data helps us improve the Platform. No personal data is included in analytics reports.

6Data Security

0k777 implements and maintains robust technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. The key security measures we have in place include:

• 256-bit SSL/TLS encryption on all data in transit between player devices and 0k777 servers.
• Encrypted storage of sensitive account data at rest on secured servers located in controlled data centres.
• Role-based access controls ensuring that only authorised 0k777 personnel can access personal data, and only to the extent necessary for their specific job function.
• Regular security audits, penetration testing, and vulnerability assessments to identify and remediate weaknesses before they can be exploited.

In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, 0k777 will notify affected players as soon as reasonably practicable after becoming aware of the breach. Notification will be sent to the email address registered on your account.

7Data Retention

0k777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements that apply to online gaming platforms operating in the Bangladesh market.

The following standard retention periods apply to the main categories of personal data processed by 0k777:

• Account and identity data (including KYC documents): retained for a minimum of 5 years from the date of account closure to satisfy anti-money laundering record-keeping requirements.
• Transaction and financial records: retained for a minimum of 5 years from the date of each transaction, consistent with standard financial record-keeping obligations.
• Gaming activity data: retained for a minimum of 2 years from the date of the relevant gaming session to support dispute resolution, responsible gaming monitoring, and audit functions.
• Support and correspondence records: retained for a minimum of 2 years from the date of the last communication in a given support thread, to facilitate complaint investigation and quality assurance.
• Technical and device data (logs): retained for a maximum of 12 months from the date of collection unless a specific security investigation requires extended retention, in which case the data will be retained only for as long as the investigation requires.

8Your Data Rights

As a data subject whose personal data is processed by 0k777, you have the following rights in relation to your personal data. To exercise any of these rights, please contact 0k777 at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of the right you wish to exercise.

• Right of access: you have the right to request a copy of all personal data that 0k777 holds about you, together with information about how that data is used and with whom it has been shared.
• Right to rectification: if any personal data we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct or update it without undue delay.
• Right to erasure: you have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw your consent (where consent is the legal basis for processing), or where you object to processing and there are no overriding legitimate grounds for continuing. Note that this right is subject to our legal retention obligations outlined in Section 8.
• Right to restrict processing: you have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or while an objection to processing is being assessed.
• Right to data portability: you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that we transmit it directly to another data controller where technically feasible.

0k777 will respond to all data rights requests within 30 calendar days of receipt. Where a request is particularly complex or where a high volume of requests has been received simultaneously, we may extend this period by up to a further 30 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.

9Children and Minors

The 0k777 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. If you are under 21, you must not use the Platform or submit any personal data to 0k777.

• If a parent or guardian becomes aware that their child under the age of 21 has provided personal data to 0k777 without their consent, they should contact us immediately at [email protected] with the subject line "Minor Data Report".
• Upon receiving a credible report that personal data belonging to a minor has been collected, 0k777 will take prompt steps to verify the report, delete the relevant data, and close the associated account.
• 0k777 uses age verification as part of its KYC process to minimise the risk of minors accessing the Platform. All players are required to verify their age before making their first withdrawal, and we reserve the right to request age verification documents at any point during a player's use of the Platform.
• If you are a parent or guardian and are concerned about the possibility of a minor accessing gambling content online, we recommend using parental control software available for all major device platforms and browsers.
• For additional guidance on responsible gaming and protecting young people from gambling harm, please visit the 0k777 Responsible Gaming page at /responsible-gaming.

0k777 takes its responsibility to protect minors seriously. Any attempt to circumvent our age verification processes — including by submitting fraudulent identity documents — will result in immediate account closure and referral to the relevant authorities.

10International Data Transfers

Some of the third-party service providers that 0k777 works with — including cloud hosting providers and certain game content providers — may process or store data in servers located outside Bangladesh. Where personal data is transferred internationally, 0k777 takes steps to ensure that the receiving party provides an adequate level of data protection, through contractual obligations or other appropriate safeguards.

Regardless of where your personal data is processed or stored, 0k777 remains responsible for ensuring that it is handled in accordance with this Privacy Policy and with appropriate security standards. If you have concerns about international data transfers involving your personal data, please contact us at [email protected].

11Changes to This Privacy Policy

0k777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When material changes are made to this Policy, we will provide notice on the Platform and, where practicable, by email to the address registered on your account, at least 7 days before the changes take effect.

• The date on which this Policy was most recently updated is shown at the top of this page. We encourage you to review this Policy periodically to remain informed of how 0k777 handles your personal data.
• Your continued use of the 0k777 Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure by contacting [email protected].
• Previous versions of this Privacy Policy are available on request by emailing [email protected] with the subject line "Previous Privacy Policy Version".

Archived versions will be provided within 10 business days of the request. 0k777 maintains a version history of all Privacy Policy updates as part of its internal compliance records.

12Contact and Data Controller Information

0k777 is the data controller responsible for your personal data processed in connection with the Platform. If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data, please contact us by email at [email protected]. Please include your registered username, a clear description of your query or request, and — for data rights requests — the specific right you wish to exercise.

Our support team is available 24 hours a day, 7 days a week, and will acknowledge all privacy-related enquiries within 48 hours of receipt. Complex data rights requests will be handled within the 30-day window described in Section 9 of this Policy.

13Governing Law

This Privacy Policy is governed by and construed in accordance with the laws applicable to online platforms operating in the Bangladesh market. Any dispute arising out of or in connection with this Policy that cannot be resolved through 0k777's internal complaints process shall be referred to the competent courts or authorities having jurisdiction over such matters.

Nothing in this Policy limits any rights you may have under applicable consumer protection or data protection legislation. If you believe that 0k777 has not complied with its obligations under this Policy in relation to your personal data, you have the right to raise a complaint with the relevant supervisory authority in your jurisdiction.

14Entire Agreement

This Privacy Policy, together with the 0k777 Terms & Conditions available at /terms-conditions, constitutes the entire agreement between you and 0k777 with respect to the collection, use, and protection of your personal data. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.

If any provision of this Privacy Policy is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect and shall not be affected by the invalidity of any other provision.